BCCT fires up first Phuket event for 2020


PHUKET: The British Chamber of Commerce in Thailand (BCCT), in cooperation with American, Australian, Canadian, EABC, French, German, Netherlands and Singapore Chambers of Commerce, will hold its first Phuket event of 2020 at the Outrigger Laguna Phuket Beach Resort on Mar 27.

Birgit Hansl, Country Manager for Thailand, East Asia and Pacific, The World Bank will share her insight on “Thai Economy in 2020” given the many external and domestic challenges currently in play.

After the briefing, will be the business networking event, providing an excellent opportunity to connect with other business folk while enjoying food and drinks.

The briefing will be held from 5-6pm, followed by the networking from 6:30-9pm

The briefing is free to attend but pre-registration is required. Entry to the networking event costs B500 for BCCT members and participating chambers and B900 for non-members, payable at the door. Price includes food and free flow beverages.

To book attendance at the event email

Courtesy: Published at The Phuket News on March 4, 2020

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Banyan Tree Phuket announces Michelle Lee as Director of Sales


PHUKET: Banyan Tree Phuket has announced the appointment of Michelle Lee as Director of Sales & Marketing.

With over 20 years’ experience in Sales & Marketing across Asia, Ms Lee brings a seasoned know how to the 220 pool villas resort, explained a release announcing her appointment.

“A native of Singapore, Michelle has extensive experience in Sales & Marketing across Asia and has played key role in rebranding and opening projects in resort and city hotel that includes the preopening Director of Sales & Marketing at Capella Singapore, Director of Sales & Marketing at the Sofitel Metropole Hanoi and the Four Seasons Singapore,” the release noted.

“I am extremely excited to join Banyan Tree Phuket and I look forward to continue elevating and strengthening this iconic resort and destination,” Ms Lee said.

Courtesy: Published at The Phuket News on February 21, 2020

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Splash Beach Resort accredited as five-star Thailand MICE venue


PHUKET: Splash Beach Resort, Maikhao Phuket has been accredited five-star resort standard by the Thailand Hotel Standard Foundation.

The recognition was bestowed by Thailand Hotel Association (THA) President Supawan Tanomkieatipum at THA’s Certificate Presentation Ceremony during the 18th Association of Thai Travel Agents (ATTA) and THA Conference 2020 at Samyan Mitrtown in Bangkok.

The accreditation followed a resort inspection and audit by the association’s respective committees last year.

The resort has also recently received Thailand MICE Venue Standard (TMVS) certified by Thailand Convention and Exhibition Bureau (TCEB) with a standard tool in place to systematically measure the quality of venues for hosting MICE events in Thailand and ensure that MICE & Events planners can run MICE businesses following international standards, said an announcement by the resort.

“With the resort’s key features for MICE and Weddings, Splash Beach Resort offers various event venues including beachfront options and up to 1,000sqm pillar-less Conference Centre in Phuket and has been catering for 7,900 delegates for MICE business from October 2018 – October 2019 and expecting at least 1,200 delegates during 1st quarter of 2020,” the resort noted.

Splash Beach Resort on Maikhao Phuket is owned and operated by CCD Hotel & Resort Limited.

John O’Shea, the resort’s Managing Director and a veteran hotelier with over 40-year experience with Starwood and Langham, is passionate and together with the owners will continue to bring the resort to the next level, the said the announcement.

“We are focused on continually improving our integrated destination on Maikhao beach and adding new future facilities that will enhance the resort. We have already opened some spectacular new Pool Villas and other projects planned are new restaurants, night club, kids club, beach club and spa” Mr O’Shea said.

The resort is also planning to extend its already comprehensive conference facilities which would make it becomes the largest and most versatile conference space on the island of Phuket, the resort announcement noted.

Courtesy: Published at The Phuket News on Febraury 5, 2020

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Online grocery shopping gains popularity in Thailand


Squeezing the avocados and smelling the mangoes, in person, may well become a thing of the past as online grocery buying quickly gathers pace. The intense competition in online grocery sales is expected to surge in 2020. Online Apps like Line, Grab and Lazada are making major inroads into the Thai grocery market valued around 30 billion baht. Pushing the growth is the ‘stay at home’ phenomenon where people try and avoid air pollution, traffic, no plastic bags to conveniently carry any groceries and the free delivery offered by the online shopping providers.

Lazada and Grab have already launched their grocery shopping services, LazMart and GrabFresh. Now Line Man, a subsidiary of Line Thailand, has announced it will partner with HappyFresh, to offer online grocery services. In all cases the shoppers can “scroll through the aisles” online rather than physically walking around a supermarket, select their produce, pay for it and have it delivered – in some cases for free.

Online grocery accounts for 3% of the whole grocery market in Thailand and is expected to rise to 5% in the next two years and 10% by 2025. HappyFresh say they’ve identified their principal market as 25-40 year olds spending an average of 1,200 baht per purchase.

The chief strategic officer of Line Thailand, Jayden Kang, speaking for Line Man, says the next two years are key to Thai customers learning how to leverage online grocery shopping into their busy lives.

“Online grocery is still nascent in Thailand and the main customers now are expats, white collar workers and condominium residents as well as housewives,” as quoted in Bangkok Post.

“With free delivery and urbanisation, the customer base is expected to broaden.”

Line Man already has 3 million active users ordering meals through the current services along with 100,000 restaurant partners for food deliveries.

Courtesy: Published at The Thaiger on January 26, 2020 by Bangkok Post

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Laguna Phuket touches ‘gold’ in Amcham CSR Excellence Recognition


PHUKET: Laguna Resorts & Hotels PLC (Laguna Phuket) has been awarded CSR Excellence (ACE) Recognition by the American Chamber of Commerce (Amcham) in Thailand for its outstanding contribution towards cultural diversity.

The award recognises Laguna Phuket’s support in hosting a variety traditional events for the local community, such as Loy Krathong Festival, Phuket Vegetarian Festival as well as outreach activities such as parades and merit makings at the temples on Buddhist Lent Day and Thai Sart Day, food and necessities donations to mosques during ramadan and to Chinese shrines during Phuket Vegetarian Festival.

For receiving the award for five consecutive years, Laguna Phuket was also bestowed Amcham’s Gold Level status in appreciation of the resort’s long-term contribution in CSR and community development.

The award was presented by the US Chargé d’ Affaires to Thailand, Michael Heath, in Bangkok late last month.

“Laguna Phuket is part of Cherng Talay community in which there are five Buddhist temples, three Chinese shrines and seven mosques. Our associates are from diverse beliefs and cultural backgrounds. We are proud that Laguna Phuket has been supporting and conserving this diversity, providing opportunities and platforms for all to participate and collaborate, for more than 30 years since our establishment,” said Peera Pomsook, Laguna Phuket’s Assistant CSR & Community Relations Director.

Amcham’s ACE Recognition honours member organisations that create long-term economic and social benefits in their communities.

This year, 68 companies were awarded Amcham CSR Excellence and 33 companies received gold status.

Laguna Phuket was awarded the ACE recognition in 2015 for its Seedlings Internship Program for marginalised local young adults; ACE 2016 for its Greening Community Initiative; ACE 2017 for outstanding efforts in education empowerment as exemplified by Laguna Phuket Kindergarten, Mobile Learning Centre and Community Learning Centre and in 2018 for Associates Cooperative Initiative that helps improve the livelihood of member associates and their families.

For more information about Laguna Phuket CSR, visit

Courtesy: Published at The Phuket News on December 4, 2019

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Dream Hotel and Spa, Phuket receives four top awards


PHUKET: Dream Phuket Hotel and Spa has picked up a total of four major awards at the prestigious Haute Grandeur Global Awards Gala Ceremony at The St Regis Kuala Lumpur.

Widely regarded as the world’s leading hospitality service awards initiative, the Haute Grandeur Global Awards recognises outstanding performance in the delivery of hotel, spa and restaurant experiences across 192 countries on seven continents.

In this highly-competitive industry, receiving an Haute Grandeur Award at the highly-anticipated annual presentation ceremony is considered the pinnacle of achievement in global hospitality.

As representatives of many of the world’s finest hotels, restaurants and spas gathered in Kuala Lumpur to see this year’s highly-anticipated awards presentations, it proved to be a good evening for Thailand’s Dream Phuket Hotel and Spa with the beach resort collecting a total of four accolades.

While Dream Hotel picked up the awards for Best Design Hotel in Thailand as well as Best Rooftop View Hotel in Thailand for its chic Vu Bar, Dream’s Sanctuary Spa also scooped the awards for Best Hotel Spa in Asia and Best Spa Manager in Thailand.

On hand to accept the awards, Dream Hotel’s Director of Business and Brand Development, Mrs Caryll McDonald, said, “It’s a great honor for us to receive this global recognition for what we are trying to do at Dream.”

Also representing Dream at the event, Patsada Satthacharoen, Executive Assistant Manager for Marketing added, “We’re really building something unique and special at Dream and tonight shows that all the work we have put in is bringing in results, not only through satisfied guests but also with these global awards.”

Courtesy: Published at The Phuket News on November 18, 2019

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Phuket Marriott Resort and Spa, Nai Yang wins two major honours at 2019 Haute Grandeur Global Awards


PHUKET: The Phuket Marriott Resort and Spa, Nai Yang Beach has won another two major awards for hospitality excellence, as the five-star resort’s winning streak continues.

The resort has been named “Best Hideaway Resort in Asia” and “Best Seaside Resort in Thailand” at the 2019 Haute Grandeur Global Awards, which honour the best hotel experiences as voted by guests across 172 countries and 90 categories.

Created to celebrate hotel, spa and restaurant excellence, the awards are regarded as the pinnacle of achievement in the global hospitality industry. The winners were officially revealed at a red carpet award ceremony and gala dinner at The St Regis Kuala Lumpur on Oct 19.

The latest awards for the Phuket Marriott Resort and Spa, Nai Yang Beach came just two months after the resort won two titles at the World Luxury Spa and Restaurant Awards.

“We are thrilled to have been recognised by the global hospitality industry once again. The Haute Grandeur Global Awards are a world renowned institution with a reputation for excellence, so to be among the award winners is a truly humbling achievement,” said resort General Manager Gerd Kotlorz.

“With our serene and secluded seafront setting, we strive to be an outstanding hideaway resort and a sensational seaside resort. To win awards in both of these categories is extremely satisfying and shows that we are achieving our goals,” he added.

The Haute Grandeur Global Hotel Awards were established in 2014 as an independent and unbiased initiative to recognise the highest achievements from across the global hospitality industry. The awards are based on the quality feedback from guests, rather than the quantity of votes by a panel of judges, to guarantee that the awards are a fair and transparent.

The Phuket Marriott Resort and Spa, Nai Yang Beach has already won several major international awards since it opened in 2016.

Courtesy: Published at The Phuket News on October 29, 2019

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The Pavilions Phuket five-time winner at 2019 Haute Grandeur Awards


PHUKET: The Pavilions Phuket has won five awards at the prestigious 2019 Haute Grandeur Awards, leading the country in all nominated segments: Best Hideaway Resort in Thailand, Best Pool Villa Resort in Thailand, Best Villa Resort in Thailand, Best Boutique Spa in Thailand, Best Luxury Spa in Thailand.

“These wins are a testament to the resort’s desire in delivering experiences beyond expectations for guests. Being crowned Thailand’s Best Hideaway Resort resonates with the Phuket resorts’ honeymooners along with Best Pool Villa and Best Luxury Spa for special romantic and relaxing moments,” noted a release this week announcing the awards haul.

Conor O’Leary, General Manager at The Pavilions Phuket said, “We are thrilled to be recognised over five different categories, especially Thailand’s Best Pool Villa. Our Ocean View Pool Villa offers amazing views of the Layan area and the Andaman Sea overlooking its infinity pool, the villa also comes with unlimited massages* each day making it the ideal choice for couples looking for an indulgent getaway.”

Marinique de Wet, Haute Grandeur Founder and President, noted, “Haute Grandeur Global Awards raise standards of excellence in hospitality globally, inspiring establishments to outperform past achievements.”

The Haute Grandeur Global Awards is the world’s leading, most respected luxury hospitality Awards initiative, honouring establishments that continuously excel through remarkable hospitality experiences. The Awards recognise exceptional contributions by hotels, lodges, resorts, retreats, spas and restaurants worldwide.

With the corporate office headquartered in Hong Kong, The Pavilions Hotels & Resorts is one of the fastest growing boutique hotel groups in the region, with over six acquisitions within a 12-month span and a new headquarter office location since October 2016.

With their boutique size and careful design philosophy, The Pavilions offer secluded spaces with mindful service, even in the busiest of cities. The hotels are distinctly individual and unique, yet all are underpinned by the core values of building meaningful connections in unrivalled locations and a mindful respect for privacy. From a vantage view of Phuket’s famous beaches or a stone’s through away from Piazza del Popolo, The Pavilions properties are located in some of the most desirable spots in the world. Every Pavilions Hotel is a sophisticated, private haven in which to relax or play, highlighting the arts, culture, romance or adventure, explained the release.

The Pavilions Hotels & Resorts portfolio currently comprises: The Pavilions Phuket, The Pavilions Bali, The Pavilions Himalayas The Farm, The Pavilions Himalayas Lakeview and The Pavilions Mongolia in Asia, as well as The First Roma Arte, The First Roma Dolce, The Toren Amsterdam and The Pavilions Madrid in Europe.

Courtesy: Published at The Phuket News on October 22, 2019

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Kata Rocks announces new General Manager


PHUKET: Kata Rocks has announced the appointment of Gordon Aeria as its new General Manager.

Mr Aeria brings with him over 30 years of diverse international hotelier experience and 15 years of General Manager experience in seven different countries in Asia Pacific, said a release announcing Mr Aeria ‘s appointment.

“A Singaporean with deep roots in Thailand, Gordon is a global citizen who has worked and lived in leading destinations around the world. For the past three decades Gordon was single-minded in his pursuit of luxury hospitality with an impressive track record within the Accor hotel group, Shangri-La Hotels and more recently Dusit Thani in addition to many award-winning independent hotels,” the release noted.

Mr Aeria is passionate about enhancing guest experiences and nurturing his talented team. He will further drive the resort’s critical business requirements, with a focus on operational efficiency and revenue management, while delivering unique guest experiences, the announcement added.

“With his outstanding track record both with international management companies and independent resorts, I strongly believe that Gordon will be able to bring Kata Rocks Resort and Residences to new heights of success,” said Richard Pope, CEO of Infinite Luxury and Kata Rocks.

Courtesy: Published at The Phuket News on October 15, 2019

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Outrigger Laguna Phuket Beach Resort to open new MICE venue


PHUKET: Outrigger Laguna Phuket Beach Resort, a TCEB-certified MICE venue in Laguna Phuket, will open its new Similan Ballroom meetings and events centre in January.

The flexible options that the new facility provides are set to transform the award-winning beachfront resort into “the complete meeting venue”, said General Manager Tony Pedroni.

The Similan Ballroom will offer 640 square metres of flexible meeting and exhibition space including a pillar-less ballroom with six-metre high ceilings with movable partition walls. The new venue features audio-visual technical excellence with complimentary high-speed WiFi throughout, said a release announcing the new venue.

The main ballroom – at 448sqm – can be easily separated into three multi-purpose function spaces to create six dedicated meetings rooms.

The new complex has been designed to target the meeting sector across Asia-Pacific, local business gatherings in Phuket, and major weddings.

The new set-up features a large pre-function area, a VIP lounge, space for 350 guests theatre-style, and includes the resort’s existing three meeting rooms totalling 320sqm.

The new standalone convention centre has a dedicated private entrance to the left of the resort lobby to ensure ease of access, group privacy and event flexibility.

“The magnificent new Similan event space compliments the ever-expanding range of services and visitor experiences offered in Laguna Phuket and the immediate neighbourhood,” said Mr Pedroni.

“The whole area is now defined by superlative shopping, entertainment, dining and active lifestyle options for sport, ecotourism and responsible event hosting.”

On environmental innovation for the meetings sector, the 255-key Outrigger Laguna Phuket Beach Resort is very proactive in the campaign against single-use plastics, noted the release.

“The resort’s green commitment addresses the key issues of plastic bags, food containers, straws, capped water bottles and utensils. Responsible ‘green’ events will be central to Outrigger’s MICE offering,” it added.

Depending on objectives of the meeting, guests may also have the option of participating in corporate social responsibility initiatives. Outrigger has a long-term community relationship programme with Baan Khok Wat Mai primary school nearby, the release explained.

Courtesy: Published at The Phuket News on October 11, 2019

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